Background
The client required an extremely time-sensitive shipment from Vietnam to South Korea. Due to the strict delivery deadline, standard air freight solutions were not sufficient. An On Board Courier (OBC) service was selected to ensure maximum control and reliability.
Challenges
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Very limited delivery window
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Cross-border air transportation with high coordination complexity
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Requirement for a dedicated courier to accompany the shipment
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Minimal tolerance for delays in customs and flight connections
Solution
Upon receiving the request, FlashGL immediately activated its OBC emergency response procedure, rapidly confirming pricing and flight arrangements. A professional courier was assigned to accompany the shipment throughout the entire journey.
Key Milestones
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Jan 5, 14:27 – Inquiry received
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Jan 5, 15:04 – Quotation and flight confirmed
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Jan 6, 21:42 – Export customs clearance completed
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Jan 7, 01:54 – Flight departure
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Jan 7, 07:33 – Flight arrival
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Jan 7, 09:32 – Shipment delivered
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Dedicated courier arrived at HAN Airport and completed clearance and handover
Result & Value
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On-time delivery without disruption
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Secure and fully controlled transportation
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Successful support of the client’s critical operational timeline
