Frequently Asked Questions
We're here to assist you with all your inquiries
400-011-9188
What is an Onboard Courier or OBC?
An On Board Courier (OBC), also known as Hand Carry Service, is a premium logistics solution in which a dedicated courier personally escorts your urgent shipment from origin to final destination. It is ideal for transporting time-critical, high-value, or confidential items that require maximum speed and security.
On Board Courier service is often utilized for highly time-sensitive, valuable, or confidential items that require immediate and secure transportation.
How long do I get support?
We provide round-the-clock support—24 hours a day, 7 days a week, 365 days a year, anywhere in the world. In most cases, you will receive a quotation within just 30 minutes of your request.
How do you ship my order?
Our On-Board Courier (OBC) service ensures your time-critical shipment is personally accompanied from start to finish. The process includes service booking, courier assignment, document preparation, security checks, customs clearance (if required), and direct hand-carry delivery to the final recipient. Real-time tracking and status updates are provided throughout the journey to ensure full transparency and peace of mind.
Do you provide any tracking?
Yes, our dedicated On-Board Courier (OBC) Team offers real-time tracking updates throughout every step of the delivery process. You can choose how frequently you’d like to receive status notifications. Our team stays in constant contact with the courier and uses advanced flight tracking tools to monitor the shipment’s progress. A tracking number is provided for easy reference, along with timely updates to keep you fully informed.
How much does On Board Courier cost?
The cost of On-Board Courier (OBC) service depends on several factors, including shipment distance, destination, urgency, transportation mode, courier travel expenses, customs clearance, insurance, and any special handling requirements.
Because OBC is a premium, time-critical service offering personal escort and rapid delivery, it is generally more expensive than standard shipping methods. For a tailored quote, please contact us directly.
What can i send by On Board Courier?
An On Board Courier (OBC) service is ideal for transporting time-sensitive, valuable, or confidential items that require special attention and rapid delivery.
Examples of items commonly sent via OBC include critical documents, valuables like jewelry, pharmaceuticals, electronics, perishable goods, aerospace components, fashion products, prototypes, confidential information, and time-sensitive shipments.
What is door-to-door?
Our On Board Courier (OBC) service offers true door-to-door delivery. A dedicated courier picks up the shipment directly from your location and personally delivers it to the recipient’s address anywhere in the world—ensuring speed, security, and full end-to-end control.
What can not be sent by On Board Courier?
Dangerous goods are strictly prohibited. Acceptable items include automotive parts, aerospace components, confidential documents, electronics, fashion products, and medical samples. Please note that extremely high-value items are generally not recommended for On Board Courier (OBC) services due to insurance restrictions.
What are the differences between On Board Courier and traditional shipping methods??
On Board Courier (OBC) stands apart from traditional shipping by prioritizing speed, security, and personalized service. With OBC, a dedicated courier personally accompanies your shipment, enabling rapid delivery—often same-day or next-day. This service is ideal for urgent, time-sensitive shipments, offering enhanced security, real-time tracking, and worldwide coverage. OBC is highly customizable and well-suited for high-value or confidential goods. Although OBC is generally more costly, it is indispensable when immediate delivery and hands-on care are essential. In contrast, traditional shipping methods are better for less urgent cargo with longer transit times.
Get the Best Solution for Your Time-Critical Delivery
Request a Free Quote
With over 10 years of international logistics expertise, we can provide you with a tailored quote in just minutes.
