An on-board courier (OBC) company operates by providing a specialized service which involves fast and secure transportation of time-critical or important shipments. The process and logistics involved in the functioning of such a company typically include the following:
1. Booking and Coordination: The customer or shipper contacts the OBC company to book the service. They provide details about the shipment, including the origin, destination, dimensions, weight, and any specific requirements. The OBC company then coordinates the logistics and transportation based on the provided information.
2. Courier Selection: After booking, the OBC company selects a professional on-board courier or couriers for the job. These couriers are usually experienced and well-trained personnel who possess the necessary documentation, security clearances, and knowledge of customs regulations.
3. Courier Briefing: The selected courier is briefed about the shipment details, including the collection and delivery points, flight details, contact persons, and any special instructions. They are also provided with the necessary documents, such as airway bills, customs declarations, and any other relevant paperwork.
4. Collection and Monitoring: The courier collects the shipment from the shipper's location or an agreed upon point. The OBC company closely monitors the courier's location and progress throughout the journey. They utilize advanced tracking systems or real-time communication tools to ensure the secure and timely transportation of the shipment.
5. Airport Handling: Upon arrival at the departure airport, the courier completes necessary check-in procedures and obtains any required security clearances. They ensure compliance with airline regulations and any specific shipment requirements.
6. Flight Transportation: The courier accompanies the shipment as a passenger on a commercial airline. They ensure the secure stowage of the shipment, adhering to both legal and airline-specific regulations. The courier is responsible for the shipment's safety, security, and integrity throughout the journey.
7. Arrival and Customs Clearance: Upon arrival at the destination airport, the courier retrieves the shipment and proceeds with the necessary customs clearance procedures. They ensure compliance with all customs regulations, including document verification, duty payments, and any specific country-specific requirements.
8. Final Delivery: After customs clearance, the courier organizes the final delivery of the shipment to the recipient's location. They handle all necessary logistics, transportation, and documentation involved in the last leg of the delivery.
Throughout the process, the OBC company plays a crucial role in coordinating, communicating, and managing the shipment's logistics. They provide support to the couriers, ensure compliance, resolve any issues or delays, and provide updates to the customer or shipper. This enables the fast and secure transportation of time-critical shipments via an on-board courier company.