Customers can track their packages during an On Board Courier service using various tracking methods that provide real-time updates. Here are some of the available options:
1. Online Tracking: Most On Board Courier service providers offer online tracking facilities on their websites. Customers can log in to their accounts and enter the tracking number or AWB (Air Waybill) number assigned to their shipment. This allows them to view the current status, location, and expected delivery time of their package.
2. Mobile Apps: Some On Board Courier companies provide mobile apps that customers can download on their smartphones or tablets. These apps allow users to track their shipments on the go. By entering the tracking number or scanning the barcode, customers can easily monitor the progress of their packages in real-time.
3. SMS/Email Notifications: Customers can opt for SMS or email notifications from the On Board Courier service provider. They receive regular updates about the status of their shipment, including departure, transit, and delivery information. These notifications ensure that they are informed about any changes or delays in real-time.
4. Customer Service: In case customers do not have access to online tracking facilities or mobile apps, they can contact the customer service department of the On Board Courier service provider. The customer service representatives can provide them with the latest updates on their shipments and address any concerns or queries they may have.
By utilizing these tracking methods, customers can closely monitor the progress of their packages during an On Board Courier service, ensuring transparency and peace of mind throughout the shipping process.